After Plesk Upgrade I receive ERROR: PleskFatalException - StatInfo->getProductVersion failed
- 06/06/2020 8:01 PM
After you upgrade Plesk you receive:
ERROR: PleskFatalException
StatInfo->getProductVersion failed: file_get_contents() failed: mktime() [function.mktime]: It is not safe to rely on the system's timezone settings. Please use the date.timezone setting, the TZ environment variable or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'UTC' for 'GMT/0.0/no DST' instead
0: /usr/local/psa/admin/plib/common_func.php3:108
psaerror(string 'StatInfo->getProductVersion failed: file_get_contents() failed: mktime() [function.mktime]: It is not safe to rely on the system's timezone settings. Please use the date.timezone setting, the TZ environment variable or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'UTC' for 'GMT/0.0/no DST' instead')
1: /usr/local/psa/admin/plib/common_func.php3:66
getProductLoginVersion()
2: /usr/local/psa/admin/plib/sso/SP.php:101
ssoGetSpName()
3: /usr/local/psa/admin/plib/sso/SP.php:393
SsoSpConfig->load()
4: /usr/local/psa/admin/plib/sso/SP.php:215
SsoSpConfig->__construct()
5: /usr/local/psa/admin/plib/sso/SP.php:223
SsoSpConfig::getInstance()
6: /usr/local/psa/admin/plib/sso/SP.php:447
SsoSpConfig()
7: /usr/local/psa/admin/plib/sso/RelyingParty.php:19
isSsoEnabled()
8: /usr/local/psa/admin/auto_prepend/auth.php3:195
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What this means: You will find that the /usr/local/psa/version file is 0 byte or empty
This file must be edited with one line including the current Plesk and CentOS Version
Here is an EXAMPLE (DO NOT USE THIS ONE) of the contents:Â 9.5.3 CentOS 5 95101022.10
In order to find the information for YOUR server,
- Run rpm -qi psa, the output will look like this:
- Name     : psa              Relocations: (not relocatable)
Version   : 9.5.3               Vendor: Parallels
Release   : cos5.build95101022.10     Build Date: Fri 22 Oct 2010 12:21:21 AM EDT - Pay attention to the following (example):
- Version: 9.2.3
- Release: cos5.build95101022.10
- Server type being used (such as CentOS 5 in this EXAMPLE) - you need to KNOW this!!!
With this information build the line for the "version" file: 9.2.3 CentOS 5Â 95101022.10
- The first part is the installed psa version = 9.2.3
- The second portion is the Server Type = CentOS 5
- The third portion (IN OUR EXAMPLE) is the build information you see at after "cos5.build" in the Release: line you obtained running rpm-qi psa =Â 95101022.10